Contact Us - We’re here to help
For general questions, sales inquiries, or media requests, contact our team below. Tell us how we can help and we’ll reply quickly—usually within one business day.
Please prepare:
1. Your order number (Amazon or website)
2. Product model
3. A brief description of the issue
This will help us resolve your request faster.
Contact methods
- Email: contact@ufree.com
- Live Chat: Available 24/7 (click the chat icon)
- Social: Facebook · Instagram · Tiktok
Business hours & response time
- Business hours: Mon–Fri, 9:00 AM – 6:00 PM (local time)
Typical reply time: Within 1 business day. For urgent order issues, please use Live Chat or Email.
Extra / Links
Need help with orders, returns, or warranty? Visit our Support Center or check Return & Refund Policy.
Get in touch
-
Information
info@ufree.com -
Customer service
support@ufree.com -
Sales
sales@ufree.com -
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